This position will actively communicate with customers, distributors, sales managers, accounting, and customer care representatives to ensure account accuracy and timely payments within the Alliance order desk grouping of receivable accounts. Energetically seeks positive solutions to complex credit challenges on new and existing receivable accounts. Supports positive process and system changes in a growth focused organization.

• Conduct collection activities on assigned accounts
• Maintain regular contact with internal and external areas to enable shipping of orders once the credit requirements are met
• Obtain / review existing customer data to improve ERP system data quality
• Obtain and review credit and financial information to determine credit worthiness
• Apply incoming payments to customer accounts as required
• Complete projects as assigned by credit department

Education & Experience:

• High School Diploma or equivalent required
• At least (1) year of previous experience in accounts receivables, customer service, or back office administrative functions preferred
• Previous ERP system experience a plus

 

Skills and Abilities:

• Proficient in Microsoft Office (Word, Excel, Outlook)
• Problem solving endeavors with customers via email and phone communication
• Demonstrated attention to detail
• Strong analytical and organizational skills
• Negotiation skills, both internally and externally
• Flexibility and positivity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

2024-3978

Full-Time