Alliance products are used globally in laundromats, hotels, hospitals, universities, apartment complexes, fire stations and more. Our digital interfaces allow advanced remote management of laundry operations and provide a convenient laundry experience. The Digital Products team owns the full product lifecycle: we design, develop, and support these solutions. The Digital Product Manager will be responsible for identifying and delivering solutions that our customers will love and that work for the business.

• Analyze market, customer, and system data to provide meaningful insights and inform product priorities
• Support the development of product roadmaps
• Develop solution options that are feasible via brainstorming sessions with UX Designers and Technical Leads
• Select solutions that are valuable and usable through a process of wireframing and prototyping sessions with customers
• Develop Story Maps to define high-level scope and project organization
• Develop Work Items/User Stories and supporting documentation
• Conduct analysis/story refinement sessions with team members
• Ensure successful delivery of products by leading delivery efforts and keeping work items flowing
• Develop communications and marketing plans in coordination with relevant teams and stakeholders across Alliance
• Ensure that all stakeholders have regular status updates on the implementation progress of the product

Education & Experience:

• Bachelor’s degree in related field is preferred.
• At least 5 years fo experience in a Agile software development team
• At least 5 year of experience in product management
  • Experience interviewing customers and stakeholders to create backlogs and generate user stories
  • Ideally has led programs with hardware and firmware integration in addition to traditional software services
  • Experience conducting user research and working closely with product design/UX teams
  • Experience with Kanban processes preferred
  • Experience creating and using delivery and forecasting metrics

Skills and Abilities:

• Team-oriented and possess strong interpersonal communication skills
• Comfortable with different platforms such as websites, mobile apps, and backend API
• Strong desire to learn and self-motivated in pursuit of new skills
• Strong demonstrated abilities in both project and product management
• Must be able to think strategically and function tactically and positively, creating a highly productive work environment
• Ability to work remotely

 

Travel:

• Ability to travel up to 10%

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

2024-4324

Full-Time