The Salesforce Administrator to serve as the technical system administrator reporting to IT and collaborate with our Marketing team. This role focuses on technical administration, integrations, and platform & user security, working in partnership with Marketing to support and enhance our Salesforce ecosystem.

Technical Administration:

• Serve as technical system administrator for the Salesforce platform
• Manage technical configurations, security settings, roles, and permission sets
• Design and implement scalable solutions for complex business requirements
• Manage integration architecture and data flows between systems
• Oversee system upgrades, releases, and technical deployments
• Ensure platform security, compliance, and best practices
• Maintain development and sandbox environments
• Handle complex data migrations and ETL operations
• Manage technical documentation and system architecture
• Provide technical oversight for AppExchange implementations
• Monitor system performance and optimize configurations

Shared Responsibilities (Partnership with Marketing):

• Collaborate on requirement gathering and solution design
• Support marketing automation integrations and configurations
• Assist in data quality initiatives and governance
• Provide technical input for business process improvements
• Support user access and security role definitions
• Participate in release management and change communication
• Contribute to training materials from technical perspective

Education & Experience:

• Bachelor's degree or equivalent experience; Computer Science, engineering or other STEM degree preferred.
• At least 5 years of experience as a Salesforce Administrator (certification strongly preferred), with a deep understanding of SFDC architecture and best practices.
  
  • Experience in Mulesoft, Field Service, Agentforce, strongly preferred
  • Experience with Data Cloud, CPQ, Community Cloud, Pardot, strongly preferred

Skills and Abilities:

• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Ability to take on more responsibilities over time
• Excellent verbal and written communication skills.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

2024-4411

Full-Time